Posts tagged process.
Most teams focus on faster incident response. The real solution is preventing incidents from happening in the first place.
I'm a zero inbox person. Empty to-do lists, cleared Slack notifications, organized email. You know the type. So naturally, I wanted my AI tool chats to be empty too.
I had this beautiful dream once. We'd have perfectly structured JIRA tickets with clear requirements, a proper hierarchy of initiatives and epics, success criteria defined upfront. Everything an engineer could ever want.
Every AI conversation starts the same way: explaining context you've already explained dozens of times before. "I'm working on a product that does X, my team structure is Y, and I need help with Z." By the time you finish setting the stage, you've burned half
When I was a backend team lead, I would sometimes jump in and help during sprints by writing code or diving into operations. Occasionally I would even be the best person for the job because I had domain knowledge for that service or sub-system.