Transforming engineering into a SaaS development engine for your organization

Phase 1: Discovery

Understand the root causes of your organization’s challenges

During a three-week discovery period, Connsulting interviews key leaders and individual contributors both inside and outside of engineering to determine opportunities for improvement. At the end of the period, we present a Plan of Action document including:

Symptoms of organizational issues with testimonials from your organization
The root causes of these symptoms
Recommended activities to solve these root causes

Phase 2: Implementation

Transform your organization with over 25 hands-on activities customized for your needs

After prioritizing recommended actions from discovery together, we will begin implementing the activities with your organization. Behind the scenes, we’ll track key metrics to ensure progress throughout implementation.

Accelerating Engineering

Making the Jump to SaaS

Training engineers on SaaS tooling, but more importantly how to be an effective SaaS engineer through:
- Agile training
- War Games to practice for production incidents
- Redefining their job roles to include more than just writing code
- Align engineering by defining shared team priorities
Keeping an Eye on the Business

Engaging with both engineers and management to develop a sustainable and realistic transformation plan without disrupting the business
Engineering Driving the Larger Organization

Working with engineering to be a part of the larger organization:
- Being engaged in product management (before code is written)
- Understanding why features are being built
- Operating and supporting software to close the software quality feedback loop

“Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization’s communication structure.”

— Melvin E. Conway

Meeting your organization where you are

Start

Get moving in the right direction

Program highlights:
- Introduction to basic SaaS tooling
- Cloud basics
- Continuous delivery
- Basic DevOps training
- Basic Agile training
Accelerate

Align with the business and increase productivity

Program highlights:
- Start teaching on call
  - PagerDuty Incident Response training
  - War Game exercises
- Layer in more advanced Agile
- Regimented sprints
- Burndown chart analysis
- SaaS architecture discussions
Thrive

Transform engineering into an engine for the business

Program highlights:
- Advanced Agile
  - Product Increment (PI) planning for larger features
- Cross-department interactions with
  - PM
  - Support
  - Sales